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Contact support

Email support@getfieldwork.ai — also reachable in-app from the help icon in the sidebar. The founding team reads and answers directly. When reporting a problem, it helps to include:
  • What you were doing, and what you expected to happen
  • The conversation where it happened (share it with the teammate handling your ticket if needed)
  • Any error message, and roughly when it occurred

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Service status

Live status, uptime history, maintenance windows, and past incidents: status.getfieldwork.ai.

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Product updates

New features and improvements are published on the changelog.

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Security

Security concerns go to security@getfieldwork.ai, and our live security posture is at the Trust Center.