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The knowledge base is your organization’s shared memory: a wiki of markdown pages the agent uses as context and can help maintain. Policies, product details, processes, decisions — anything you’d otherwise re-explain in every conversation.

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Pages and folders

Pages live in a folder tree, editable from the Knowledge page with a full rich-text editor. Moves and renames are safe: old paths keep working via automatic aliases, so links and agent references don’t break when you reorganize.

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Versioning

Every page keeps its full revision history. Open a page’s history to see each revision, compare, and revert. Changes are grouped into changesets with an activity feed, so you can see what changed across the whole knowledge base and when.

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The agent and the knowledge base

The agent can search, read, and list pages freely — that’s how your context reaches its answers. Writes are different:
  • Page creates, edits, and deletions by the agent are approval-gated
  • The approval card shows a diff of exactly what will change
  • Approved changes land as normal revisions, attributed and revertible like any other
A common pattern: at the end of a substantial conversation, ask the agent to “write up what we decided in the knowledge base” — review the diff, approve, and the next conversation starts from there.

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Access

Knowledge base pages are organization-scoped and follow your organization’s access controls.