> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getfieldwork.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to reach us, and where to check status

## Contact support

Email **[support@getfieldwork.ai](mailto:support@getfieldwork.ai)** — also reachable in-app from the help icon in the sidebar. The founding team reads and answers directly.

When reporting a problem, it helps to include:

* What you were doing, and what you expected to happen
* The conversation where it happened (share it with the teammate handling your ticket if needed)
* Any error message, and roughly when it occurred

## Service status

Live status, uptime history, maintenance windows, and past incidents: **[status.getfieldwork.ai](https://status.getfieldwork.ai)**.

## Product updates

New features and improvements are published on the **[changelog](https://app.getfieldwork.ai/changelog)**.

## Security

Security concerns go to **[security@getfieldwork.ai](mailto:security@getfieldwork.ai)**, and our live security posture is at the **[Trust Center](https://trust.getfieldwork.ai)**.